The Question

I’ve been using the software Livedrive for sometime now, and it’s been working great. I’m on Windows 7 and recently it simply fails to start.

When I try to update it, well the software never updates correctly.

I’ve tried uninstalling it and re-installing it but I get the same problem ? Any ideas on what the problem might be ?

2 Answers

  • User Points: 170
    Posted on 6th September 2011
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    Can you be more specific about the error ?

    Are you possibly missing a DLL file or has some other part of the installation become corrupt ?

    Try the link below if you’re getting DLL errors ?

    http://www.dllerrors-fix.com/dllerrors/Livedrive.exe.html

  • - Voted Best Answer Best Answer
    User Points: 170
    Posted on 3rd December 2011
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    Just a follow up on this as I ended up having a similar problem with my Livedrive too.

    Livedrive support is terrible I opened a few tickets with them and no response even though they promise a response within 24 hours.

    Anyway I got to the bottom of the problem and here is the solution.

    Every LiveDrive installation creates a folder on your C:/ drive called LD. It might be hidden on yours so make sure you’re logged in as admin and can view hidden files.

    This folder has all types of configs and the cache for Livedrive.

    1.) Delete this folder
    2.) Restart your PC
    3.) Re-Install Livedrive
    4.) Problem Solved.

    Hope this helps all of you LiveDrivers :)

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